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War Stories
From The Classic Rock Archives
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CLASSIC
ROCK IN THE CAPITOL
If
you've played any role in signing on a new radio format,
you're lucky. It's a time of anxiety, high energy and
creativity. The creativity, of course, comes from necessity.
And necessity in broadcasting historically comes from poor
ratings. And so it was in 1985 in Washington DC. Faced with
the all-time lowest shares of our country format, we
abandoned the "last 12 rounds" boxing philosophy, and sought
a new format to compete in the Washington DC market.
Twenty
years ago, children, the radio world was simpler. Sure,
fragmentation had begun but was still just a buzzword. The
oldies format was established and doing well. Even AC, now
long-in-the-tooth, had split into Soft/Light Rock. But album
cuts of the 60's and 70's were still relegated to tiny
feature programs, such as "Psychedelic Café." Decades of
platinum albums and sold out concert tours had somehow been
tossed into the dustbin alongside hippies and anti-war
marches. Everyone failed to realize that this huge library
of archived music met all the criteria for building a new
strong listener base.
Everyone but Fred Jacobs.
Based
on focus group feedback in Kansas City, home of perhaps the
first FM Classic Rock station, we decided to switch. Our
undercover Program Director Don Hagen secretly built our
library, purchasing LP's at Tower Records, Peaches and other
stores. Imagine the look on store employees seeing shopping
carts of albums roll out of the store!
At
1pm, Monday January 26th, 1986, 105.9 KIX Country
said farewell to Washington with Marty Robbins' "Adios
Amigos"... Ten seconds of dead air... Then cold into
The Doors' "Light My Fire" at the all new 105.9
Washington's Classic Rock. The phones never stopped
ringing. The next morning the president of a major ad agency
called to tell me that he was thrilled with our format.
Driving to work at 8am, he had just heard The Crazy World of
Arthur Brown's "Fire"- a programmer's day part disaster for
sure. But in that first week, the uniqueness of the
classic rock format filled such a void that we could do no
wrong. Washington DC had a long history of album rock radio,
and it was reborn overnight at WCXR.
Our
first book shot from a 1.9 to a 5.1 share overall! It
started a sleigh ride I'll never forget.
Fred
Jacobs was. as typical, cautiously thrilled, but immediately
pointed out that the freshness of the music would soon fade
and a real radio station must quickly arise - a
station with depth, creativity and emotion, a morning show
with appeal to our audience, announcers who knew and loved
the music, contests, audience and community involvement. He
was right, of course; these elements remain universal.
Although we had aired a large format introduction TV
campaign the second month of the new classic rock format,
Arbitron monthly ratings later showed the station peaking
after 4 weeks and slowly declining - all in one book.
Our 5.1 share was only an average of a huge high jump
introduction, followed by a gentle downward slide and a
steady plateau of adult listeners. In the years that
followed, we developed a rare radio station with a staff of
talented, motivated people, a clear market position and our
unfair share of the revenues.
Thanks
Fred. And thanks to everyone who helped and shared those
special times.
-
Bill Sherard
Bill Sherard has programmed, managed, and owned a number of
Classic Rock stations throughout his career. |
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WHEN WILL THIS "PHASE" PASS?
In the mid 80's I got my first Programming job at KFMX in
Lubbock Texas of all places! The station had been on since
the early '80's and had some great personalities pass
through the station. Dale Dudley and Loris Lane, (both
legendary figures now at KLBJ in Austin), to name a few.
Anyway, when I became Program Director, my first PD gig, we
were the typical black T-shirt wearing M18-34 station that
played heavy currents, everything from Dead or Alive,
Cinderella to Sting and Kingdom Come. My G.M., (Scott
Parsons, thanks Scott!), was also a first time G.M.
Our revenue was not what it should have been, and as the
only Rock station in the market (remember those days?), we
both felt there should be more revenue and ratings. What I
remember is that our owner knew Jay Hoker, and that Jay had
had success in both Kansas City and Cincinnati with Classic
Rock. Jay was nice enough to come down and speak with us
about the format and then he recommended getting in touch
with Jacobs Media. Our owner, (too cheap to hire a
consultant full time), organized a trip for Dave Lange
(working for you guys at the time) to come to Lubbock. I
remember taking a crash course into Classic Rock with Dave
both at the station and at local restaurants for a few days.
I become completely and totally sold on the promise of
focused Classic Rock based radio station. It was my music
and now someone was telling me why playing it was
beneficial!
Well... Our owner did not end up hiring Jacobs Media, again
too cheap, but I then had several meetings with Doug Gondek,
at KCFX at the time, (he probably doesn't even remember)
about clocks and I immediately (with Scott's approval)
implemented a Classic Rock based station with only 1 or 2
currents an hour maximum, (Remember we were the only rock
station!), and our numbers went to the highest levels ever!
I eventually left to Program in Salt Lake City but Scott has
remained very successful with that station to this day and
now there are several Rock products in the little town of
LubbRock, Texas!...
I remember speaking with two reps from PolyGram and Arista
at an artist showcase in Dallas in the late 80's. They were
concerned about how all the AOR's in Texas were starting to
become Classic-based stations and they were having a tough
time getting their new product on the air (how could someone
not play Enuff Znuff but play Zeppelin?), and they asked me
when this phase would pass. I told them when the ratings and
revenue stopped. Well, here it is 20 years later and neither
ratings nor revenue has stopped coming in!
Good Job Guys!!!
- Jon
McGann
Jon McGann has programmed a variety of Rock and
Classic Rock stations during his career, including stints in
Lubbock, Salt Lake City, Anchorage, Spokane, and now with
The Bay in Baltimore. |
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STANDING THE TEST OF TIME
WCKG
was a very special experience for me, personally. Not only
was it my first GM job, but it was in my home town of
Chicago. The “capper,” if you will, was the decision to go
Classic Rock... That not only put us on the map in
Arbitron-land... We were playing the music I grew up with!
Cox bought 105.9 in 1984, and, after
playing around... And failing... With Top 40 for about a
year, we went rock... Specifically Superstars II...
Copying KFOG’s recipe for their then success in SF. That
recipe didn’t exactly work for us. While we got some “OK”
numbers, we were really nowhere in a tough market which,
rock-wise, already had the LOOP at its “Johnny B” peak,
along with WXRT. When Cox hired Nick Trigony to run the
radio group, he gave me the impetus and support to try to
make things better.
The first decision that proved to be a
key to our later success was the hiring of Tim Sabean as PD.
I still think Tim is one of the all-time great PD’s, not to
mention one of the most high-energy and motivated people I
have ever known. The second fortunate decision was to go
COMPLETELY Classic Rock... Not just dabble in it... And
bring Fred in to help us build the product. Nick, Tim and I
had known Fred from ABC, and knew him to be one of the
smartest people ever put on this Earth. That completed the
formula... And then the fun began.
We had a great run for several years...
We beat the LOOP straight up a couple of times, WITHOUT a
morning show... And consistently ranked in the top 3 or 4
stations in Chicago for Men 25-54. We ultimately brought in
some great heritage jocks, most especially the spectacular
Patti Haze... And made A LOT of money for Cox. I count that
experience as a true highlight of my radio tenure, and will
never forget the great times and the great people associated
with it. And, yes, Cox still has a bunch of Classic Rock
stations, and they continue to flourish in their markets.
But, it took the Chicago success to prove the viability of
the format... That it could stand the test of time and
remain a consistent, money-making format.
I’m glad Fred and his great team are
being recognized for the 20th anniversary of CR. But, Fred
should also be recognized as one of the true visionaries of
our industry all across the rock spectrum... A genius if
there ever was one... A great guy, a great consultant, and,
to me personally, a great friend, then and now.
Thanks for the memories, Fred!
-
Marc Morgan
Executive Vice President/Chief Operating Officer
Cox Radio Inc.
Marc has been with Cox
since 1996, and also been a VP/GM for both WSB and
WCKG. |
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JACK WHO?
The
current craze for the Jack format is ill founded. It is
nothing new and probably should be called "Fred" instead of
Jack, as the inventor was Fred Jacobs, who 20 years ago
invented Classic Rock.
"Celebrating X years (is it 25?) as a Jacobs
Media client"
Ed Christian
President CEO, Saga Communications
Ed Christian is the CEO of Saga
Communications, owners of several of the nation's leading
Classic Rock stations, including WKLH/Milwaukee, WAFX/Norfolk,
and WAQY/Springfield. Ed was one of the early believers in
Classic Rock (and Fred Jacobs). |
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A GOOSE BUMP MOMENT
I drove down to Fred's apartment in suburban Detroit with
this huge list of albums and songs I had put together from
my memory and experience on the air in the local radio
markets. This was a list of stuff I loved, not a vetted,
researched, well mapped playlist, just good music I wanted
to present to Fred as possible library material for the
station. We sat in his place and went over the list, talked
about how and what to incorporate into the WMMQ music
library, possible rotation sequences, frequency of airplay,
and overall textural feel.
I was fascinated with the whole process, but most of all I
was hooked. I couldn't wait to get it on the air. I drove
back to Lansing, went to work on developing this great radio
station I was sure would succeed and, with the help of
people like Jeff Crowe and Brad Curtis, was soon rewarded
with success. It was a "goose bump" moment when I first
heard those same songs Fred and I reviewed at his place turn
up on the radio... And spread like wildfire all over Lansing
and beyond. I had no idea how big the format would become or
how much a part of people's lives it would remain.
To you, Fred, and everyone at Jacobs Media, thanks for the
memories, the opportunities and the chance you gave a little
guy like me back then. I've never regretted the choice and
never stopped learning.
Happy 20th, and continued success in all of your adventures!
- Tim Siegrist
TIm Siegrist programmed WMMQ back in the very early
days, and today is the production director for Greater Media
Detroit's WCSX/WRIF/WMGC. |
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A FORCE THEN & TODAY
How
many times have we heard the statement "It won't last" or
"it's just a fad" about Classic Rock since its inception
twenty years ago? Hell... I'm sure I was guilty of saying
the same things because I was programming AOR stations in
the mid 80's and early 90's and these Classic Rock
competitors were taking significant chunks of audience out
of our hide.
One AOR station I worked for even decided it would go to
court and sue the Classic Rock competitor over the name,
"Classic Rock." We were the big dog AOR and we felt entitled
to own every image. How dare a flank attack occur!
But I knew the real truth... It was a force then and
it remains a force today.
I began programming a Classic Rock station in 1992 and have
continued to marvel at the loyalty of the audience and of
the customer base. It remains one of the strongest brands in
our business. Let's all keep making it stronger!
- Buzz Knight
Buzz Knight has programmed
WZLX, WNOR & WLVQ, and currently is Operations Manager for
Greater Media. |
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WHAT WILL YOU DO NEXT BOOK?
My
Wonder Years included growing up with some fantastic radio
in the New York area. WNEW-FM was iconic with its deep
commitment to rock and personalities who were integral to
the fabric of the station. Scott Muni held session every
afternoon talking about music in a way few have equaled.
Jonathan Schwartz could talk about anything and make it
compelling. WPLJ was much more hit driven but no less
committed to rock and the pop culture of the era with Pat
St. John, Jim Kerr, Carole Miller and others playing
“Rockin’ Stereo.” Of course, rock was different then.
Stevie Wonder’s "Innervisions" was rock. Linda Ronstadt was
selling out Madison Square Garden. I was at WABC during the
waning days of Top 40, and one floor above, PLJ was the new
cultural icon.
My career had taken me to Detroit to
resurrect a Mike Joseph CHR, WHYT. I learned that one
apartment building from mine in the same complex at 14 and
Orchard Lake, Fred Jacobs who had been the research guru for
the ABC-FM stations during my time there was toiling at his
dining room table. He was conducting
focus groups around the country and developing a “what if”
hypothesis that rock was fragmenting. A large body
of music was being ignored. The baby boomers, the largest
population America had ever seen, were being left behind.
Around the same time, I had joined what
was then Josephson Communications (and is now Saga). We
were looking to rebuild WMGF an AC station in Milwaukee that
was stuck. We fielded research and it was clear that some
form of “oldies” was the way to go. Sure we could play Gary
Puckett, but this was the Midwest and we took a gamble that
“oldies” was code for something more rock based like The
Eagles, Fleetwood Mac and Boston. By then, Fred had a few
early success stories in Dallas and Lansing. We took the
plunge and Classic Hits 96, WKLH was born. In our first
book we debuted with a 7 share and swept every key demo.
It is important to keep in mind
that oldies stations had not yet
proliferated. Classic Rock and Classic Hit stations were
the first library based stations in most markets. The
naysayer’s were many. “It is isn’t
durable.” “It will burn out.” “What will you do next
book?” It is 20 years later and WKLH is still number one
25-54. While tons of credit must go to President/General
Manager Tom Joerres and Program Director Bob Bellini for
outstanding execution, the credit for the vision into the
future (or past) belongs to Fred
who saw it, built it and innovated.
It’s been a long time since that long
haired mad scientist was working at his dining room table
and had he not come along we’d all be listening to "Hungry
Like The Wolf" and wondering where "our" music went.
- Steve Goldstein
Steve is the Executive
Vice President and Group Program Director for Saga
Communications. He's been with Classic Rock since the
beginning. |
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YOU DON'T ALWAYS HAVE TO BE AROUND LONG TO BE A CLASSIC
I
remember researching the Milwaukee market in the Fall of
1985 and we found a significant appetite for 60’s and 70’s.
We opted for the more subdued Classic Hits route figuring
the appeal would have more balance and thus make us more
friendly with the media buyers. I believe our Birch rating
in 1985 was .7... We used to kid around that we were
that close to our creator smashing a fist through the studio
window and shutting us down. We debuted WKLH Classic Hits 96
on January 26th 1986. I remember the date well as we were at
a Super Bowl party with our staff watching that famous Bears
team pummel the Patriots. It was at that party we announced
the new Classic Hits format and little did we know we were
soon going to be doing some pummeling of our own.
Back then, there were only two Arbitron books a year and
when the Spring 86’ Book came out we were NUMBER ONE Adults
18-34,18-49, 25-54. A clean sweep in all three major demos.
Of course, the naysayers were quick to challenge the
format's longevity. And as you read this today WKLH and its
Classic Rock format is NUMBER ONE Adults 25-54... 20 years
later!
I remember in 1986 sitting with Fred Jacobs visiting our
sister stations in South Central Illinois and talking about
other Classic formats debuting. One in particular was WZLX
in Boston and that they were going to let the music do the
talking. Well, we had a little history with a very good
morning show , Dave & Carole, and we decided that the
Milwaukee Classic version would have personality in
mornings. Good choice. 20 years later Dave & Carole
continue to be an Adult market leader.
I also remember sending a note (remember when we would send
mail... Before email!) to my partner and EVP of Programming
for Saga Steve Goldstein and in the note I said with the
library albeit large, but finite, the way this thing was
going to stay fresh was with three things... Production,
Production, Production. Playing Classic Hits of yesterday
and today was also an assist to our longevity. When the
Stones came out with "Harlem Shuffle" or the Moody Blues
with "Wildest Dream," or new McCartney, Clapton, or
Springsteen product came out, it allowed us to help keep
those boomers in touch with the current year as well.
Some of the first positioning sales pieces stated: "The
Beatles sold out Shea Stadium in 30 minutes, the Doobies
sold out Oakland Coliseum in 50 minutes, The Who sold out
Soldier Field in 45 minutes, The Stones sold out County
Stadium in 40 minutes... We’ve got the Beatles, The Stones,
the Who, The Doobies and other Classic groups...
Fortunately, we haven’t sold out... YET."
Or, I remember another sales piece that had pictures of the
following: Classic Jeans (Levi’s) circa 1859, Classic Cola
(Coke) circa 1886, Classic Watch (Cartier) circa 1904,
Classic car (BMW) circa 1942... And then the KLH logo with
the Number one ranking 18-34, 18-49, 25-54 with the copy
line “YOU DON’T ALWAYS HAVE TO BE AROUND LONG TO BE A
CLASSIC”
Classic Hits/Rock... Twenty years and still counting !!
Tom Joerres
President General Manager, The Milwaukee Radio Group
Tom Joerres has been the GM (and guiding light) of legendary
WKLH/Milwaukee since its sign on nearly 20 years ago. This
is a station that has done it right - year after year after
year. |
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ON THE GROUND FLOOR
I’m
proud to say that KQRS was in on the ground floor of the
Classic Rock movement in ’85 and ’86. The songs that
sounded sooo good on the radio actually produced big
ratings... Fast.
It’s amusing now to recall the
short shelf-life many in our industry predicted for the
Classic Rock format.
Congrats to Fred and everyone
at Jacobs Media for twenty great years!
- Dave Hamilton
Dave has been the guiding
force behind the legendary KQRS for many years. |
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FINALLY, MUSIC FOR ME!
So there I am, editing a music bed (with razor blades and
grease pencil) for our embarrassing, locally produced TV
spot in a studio the size of a shoebox in Madison,
Wisconsin. I’d heard rumbles of something exciting happening
a little more than an hour east on I-94 in Milwaukee.
Classic Rock was solidifying its foundation as a long-term,
viable format all its own, but Classic Hits? Yet, both Fred
Jacobs and Saga Communications VP/Programming Steve
Goldstein were so emotionally invested in the station it was
impossible to avoid being overwhelmed with enthusiasm for
this still-evolving entity that was WKLH.
Even after I arrived, the chorus of critics was still
boisterous, despite ‘KLH’s wildly successful debut and
subsequent dominance. Pundits were still waiting for the
"burnout". The media were still on "deathwatch." And while I
was trying to convince Selector that Motown and Pink Floyd
were indeed compatible in the same database, my most vivid
memories about this format's future were interviews with the
people it touched. We were recording vignettes of listeners
recalling their feelings about the first time they heard
‘KLH. No one needed encouragement.
"Finally! Music for ME!"
"Where were all these songs?"
"Screeching ying-yang on those rock stations? No thanks!"
It was the seminal moment that cemented my confidence in
this format.
Despite the fragmentation and turbulence around it, Classic
Rock has become embedded in our lives, a virtual soundtrack
to our experiences. Whether instrument of social change or
catalyst of so many memories, we are forever linked to the
power of this music. Congratulations on TWENTY YEARS!
- Bob Bellini
Bob Bellini has programmed WKLH in Milwaukee for most of its
19+ years. KLH's success with the format is unprecedented,
and Bob has been one its true visionaries |
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THESE ARE GREAT SONGS
I am driving out of my typical suburban neighborhood this
morning. I see two teenage boys, probably around 14 or 15.
One of them is wearing a Jimi Hendrix T-shirt, while the
other has on the exact same black Led Zeppelin 1977 American
Tour T-shirt I purchased at the Pontiac Silverdome (it was
called Pontiac Stadium then) on April 30, 1977. While mine
came from a Led Zeppelin concert I attended as a 15
year-old, I am guessing his came from Hot Topic (which makes
it even more interesting). It struck me that I never see
teenagers wearing Nightranger, Starship or Bryan Adams
shirts. Those were the artists I remember being played on
rock radio in 1985.
In spring of 1985 I was able to get four credits of
independent study for my B.A. degree at Michigan State
University. To get those four credits, Fred Jacobs kindly
allowed me to be involved in the sign-on of WMMQ in Lansing,
and wrote something nice enough to my professor to garner
one of the few 4.0 grades I ever received. Almost
immediately following the sign-on of the station, Program
Director Jeff Crowe gave me my first full-time job in radio
(actually my first full-time job ever). It was a crappy
facility, located 20 miles away from Lansing, in a town
called Charlotte (rhymes with “car lot” as any local would
tell you, not like the better-known Charlotte in NC).
The issue then seemed to be how long would people want to
hear the same old rock songs over and over? Looking back
now, the music I listened to was not on the radio. I wasn’t
interested in Bryan Adams, Loverboy or Mr. Mr., and the
Replacments, R.E.M. and the Clash were not being played on
the radio (at least not in most places). However, there was
this incredible body of music, from the Rolling Stones, the
Beatles, CCR, Led Zeppelin, Jimi Hendrix, and the Who that
was only receiving sporadic airplay on rock radio. Most of
it was relegated to lunch and Sunday morning programs. Once
I began spending most of my waking hours either listening to
or playing these artists on WMMQ, it began to dawn on me
that not only were these songs far superior to most current
rock being played on rock radio, but these songs were far
superior to most pop and rock music, period. Perhaps the
reason classic rock radio is not only still around, but has
thrived, fragmented and grown, is because these are great
songs.
The rest, as they say, is history. WMMQ was a huge success.
Within a year, Classic Rock stations were signing on all
over the country, and suddenly a lot of rock stations began
defensively airing loads of Classic Rock.
Back to those teenagers in my neighborhood. It’s possible
that it’s just trendy to wear vintage-looking rock T-shirts
and that maybe they don’t even listen to that music.
However, I bet if you looked at their iPods, you’d find that
along with Good Charlotte and Kanye West, you will most
likely find some music from Pink Floyd, The Doors, and
Queen.
David Moore
WFYV Jacksonville Program Director
David Moore was there at
the beginning with WMMQ, in Anchorage at The Fox, and
building WFYV. |
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CAREER SUICIDE?
Classic Rock's 20th??? Lots of visceral memories:
"You can't program a Rock station
without Simple Minds"...the ultimate turndown line from
a very talented personality we tried to recruit in 1986.
"It may have worked in Texas but this
is L.A.." ...yet another turndown.
"It'll last maybe three months and
burn out"...a competing G.M.
"No one will support you"....a label
exec... "Who would listen to that
?...a prominent consultant.... ...And
on and on and on.
Some of the keenest minds in the business (at least they
said they were) predicted career suicide for anyone signing
on to this "Classic Rock" thing. Greater Media saw it
differently, and near the end of September, 1986, KLSX
became "L.A.'s Classic Rock." No one loved us except the
people. Phones went off the hook, actual letters were
written thanking us and, with all the naysaying and doubt of
the industry, Southern California accepted "L.A.'s Classic
Rock" as a friend and companion... It rolled really fast...
The next mental visual for me? The book clobbered the other
rockers, triggering huge market changes. Hosting the former
staff of KMET around Valentine's Day 1987 to say good-bye as
The Mighty 'Met left the format and became The Wave. The
graceful message from KLOS G.M. saying "I can make plenty of
billing as Number Two." That's just some of the emotional
stuff...An excellent ride... And thanks to Fred and Tom
Bender and everyone else who laid the groundwork to make it
happen.
At a time when Rock Radio was heading for irrelevance, Fred
came up with a plan that not only revitalized Rock Radio,
but radio overall by bringing disaffected listeners back as
well as creating new ones. This new cume was a big part of
what really was a revolution. Classic Rock also revived many
a musician's career and gave the new Compact Disc format a
real shot. It's radio that works for the listener and for
the clients... And has for twenty years now. As radio
battles with all the new alternatives, looking for the next
Big Thing, that's an important lesson from Jacobs Media.
It's all about compelling content. Congratulations!
- Tom Yates
Tom Yates programmed KLOS back in the station's glory days,
was the first PD of KLSX, and has wisely gone into station
ownership in Northern California. |
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IT'S WORTH A SHOT...
So,
back when we were both younger and Fred had hair, he was the
Research Director for the ABC-FM Station Group, and I was...
As most years... At WRIF. I remember talking to him
about some focus groups that he had done for one of the
stations and he said that they didn't turn out that great,
but that he did trip across some interesting responses to
older Album Rock material, which really resonated with the
guys in the group. At that time, they were getting pretty
fried on the steady diet of corporate rock.
As we
chatted along, Fred said, "Just watch... A couple of more
years, and there'll be a hole for AOR Gold."
A number of
years pass, and I find myself in Dallas, Texas with a boss,
Marty Greenberg, who wants to do something new and different
with the station there. Driving around aimlessly, I found
myself replaying that conversation with Fred, and thinking
"What the heck? Maybe it's time...It's worth a shot."
A couple of
(long) phone calls later, I found myself and Fred sitting in
my apartment, tearing through every album I owned, tossing
out song titles and trying to figure out whether each title
"fit" with what we were trying to accomplish. And today,
just remembering the story reminds me that radio's best
ideas are found not in an auditorium test or a focus group,
but when we take that knowledge and understanding of the
audience and then go crazy and try to do things differently.
Every innovation in this industry, and I'm proud to have
been a part of Classic Rock, has come out of that conviction
that there's a better way if we just bend and break a few
rules and go beyond the conventional thinking. It's
called entertainment.
- Tom Bender
Tom Bender has been the GM of Greater Media's Detroit
cluster of stations for two decades, including WCSX, WRIF,
and WMGC. In past lives, Tom programmed KOA/Denver, KRQX/Dallas,
and of course, WRIF/Detroit, in addition to a corporate
stint at RKO Radio. |
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WHEN CLASSIC ROCK BECAME A FORMAT FOR ME
Classic
Rock was not even on my radar screen, but then it wasn’t
really on anyone’s screen yet. It was August of 1985 and
Coleman was doing focus groups for Q104 in Kansas City.
Back then, Q104 was a Top 40 station. We were under attack
by a second Top 40 station, so we did focus groups to see if
they were making any inroads on our position. We were doing
the groups mostly with women between 18 and 34. The groups
were comprised of people who were either fans of Q104 or of
one of a few competitive Contemporary Pop stations. We were
not at all interested in Rock or KY102, Kansas City's
leading Rock station at the time.
Not two
minutes into the session, an unanticipated station became
the buzz of the groups. It was a station we did not even
know about. We wanted to talk about the pitched battle
between the two Top 40 stations. The 25-year-old female CHR
fans wanted to talk about what they wanted to talk about.
So, they talked about The Fox - Kansas City’s new station.
I remember
being amazed at the awareness this station had generated,
particularly with this group of people. I later found out
that The Fox had been on the air for only two months.
Because we were so focused on Q104, The Fox was not even in
my focus group outline.
In a
typical Coleman focus group, we ask listeners for their
top-of-mind perceptions and impressions of stations before
we do anything else. What is this station about? What
comes to mind when you think of this station? Usually, we
get a laundry list of descriptions of stations. Listeners
say things like “it plays current music,” “variety” or
“modern music.”
But, this
is not what they said about The Fox. There was nothing
vague about people’s responses to KCFX. “What is the
Fox?” I asked. “It’s Classic Rock” was the answer. That
simple! “What is Classic Rock?” I followed up. “It’s the
best Rock groups from the 60s and 70s, all the great Rock
that KY102 does not play anymore.”
That was a
real learning experience. Up until that point, those who
ran most Rock radio stations dismissed the idea of playing
oldies in their format. These programmers said that real
Rock listeners want current music or that if you play too
much older Rock, the audience will soon grow tired of it and
the music will burn out. How little they knew about their
own audience!
In other
research that we had done up to that point, we had seen that
stations playing a lot of older rock were able to
differentiate themselves from their competitors, but it was
not until the birth of pure Classic Rock that people got the
idea that a station could play all Classic Rock.
Shortly
after this experience, we told Bill Sherard - who at the
time ran a low-rated Country station in Washington D.C. -
about The Fox in Kansas City. Soon, Sherard adopted the
format and put it on WCXR. That station also soon zoomed to
the top of the ratings 25-54. As soon as that happened, the
rest of the country followed very quickly. From 1985
through 1990, many stations followed in the footsteps of
Kansas City’s Fox and Washington D.C.’s WCXR. Today,
Classic Rock is one of the strongest-performing formats and
Classic Rock music is year after year the best-testing music
among all listeners 25-54. Despite the recurring belief in
some quarters that Classic Rock would soon run out of gas,
it has not. It is now 20 years old and still doing very
well. I still remember clearly the night the format was
born... Or at least born for me in a focus group done
for a CHR radio station.
- Jon Coleman
Jon Coleman is the founder of Coleman Research, one of the
nation's leading broadcast research firms. |
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I BECAME A BELIEVER
In the mid 80’s in Seattle KISW and KZOK, where I was music
director at the time, we were duking it out for AOR bragging
rights, trying to see who could out-rock whom. It was
brutal. The owners of KZOK were not satisfied with the
ratings and dollars that we were generating and pushed
management to find something that could get KZOK out of the
deadlock with KISW. We had heard of this new format called
“Classic Rock.” From the perspective of a guy who hung
out with the record guys, this sounded like no fun at all,
but in 1986 the decision was made, currents go by the
wayside and we go Classic Rock... without Fred Jacobs.
We thought we had it all figured out. Just drop the currents
and play a bunch of old stuff like Led Zeppelin, CSNY, The
Rascals, Turtles, Raspberries, ? and the Mysterians...
Whoops too deep! We experimented with several really bad
versions of Classic Rock with the help of some consultants
who shall remain nameless here. It wasn’t working. By 1989 I
was the Program Director and struggling to fix the mess.
Mike Fowler the new GM came to me one day and said “I would
like to hire the ‘father of Classic Rock’ Fred Jacobs.”
Great, I thought, another consultant to mess things up, “I
don’t need that kind of help” I told Mike.
Fred came in the next week. At first I was a little
resistant to his ideas, but it didn’t take long to see that
this guy knew what he was talking about. Within a year KZOK
was back in the top 5 beating KISW handily and eventually
making number one 25-54.
I became a believer. I have spent all of the years since
programming some form of Classic Rock or at stations like
KFOX/San Jose, KXOA and The Eagle (KSEG) in Sacramento and
most recently The Bone (KSAN) in San Francisco. Fred has
been with me at each of these stations. All of these
stations were rescued and achieved great ratings with the
Classic Rock format. When executed properly and with the
right tools and people this format can’t miss. I appreciate
all the help that Fred, Paul, Bill and the entire Jacobs
staff has given me over the years.
- Larry Sharp
Larry Sharp has programmed AOR and Classic Rock stations for
years, and has been the PD at The Bone (KSAN)/San Francisco
since it signed on. |
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YOU WANT ME TO GO TO ANCHORAGE?
Yes,
that’s where my consulting career got its jumpstart but it
also marked the first time that we’d tried Classic Rock in a
decidedly smaller market. At the time – 1989 – Classic Rock
had definitely shown itself to be a powerhouse format in
larger markets like New York, Detroit, L.A., D.C.,
Philadelphia, and Kansas City but it took a bit longer to
introduce it to smaller markets.
Fred was so busy with these bigger
projects that when a call came in from Tom Tierney, a
station owner in Alaska, to flip formats and go Classic Rock
he simply couldn’t handle it (nor was he wild about taking
10 hour flights). Convincing Tom Tierney that I was more
than capable did not prove to be too difficult but finding a
Program Director for the station was. Dave Moore (now
programming Rock 105 in Jacksonville) was in South Carolina
at the time but we both knew Dave from our days at Michigan
State (he helped with the first station we ever did, WMMQ in
Lansing) and he took on the challenge to move to Alaska.
Dave drove all the way to Anchorage from South Carolina, and
lived to tell the tale.
Dave’s programming experience and my
consulting experience were both minimal at the time but we
were both determined to make KBFX work. And work it did –
within a book or two The Fox was #1 12+ and stayed there
(more or less) for a few years running. Our midday jock,
C.C. Rider, turned into a huge local radio star (and even
won a Marconi!) and the hiring of morning man Rick Rydell
soon after also proved to be big winner. (One other alum of
KBFX? Q101’s Mike Stern whose first “real” job in radio was
as the night guy at KBFX ,and trust me when I say that being
the night guy in Anchorage qualifies as “paying your dues.”
Jon McGann – now programming WZBA in Baltimore – also spent
time up programming the Fox).
The Fox gave Dave Moore the big jumpstart
his career needed, it gave me a huge dose of confidence when
it came to constructing and consulting the format, it made
those long plane rides over hundreds and hundreds of miles
of snow and cold and mountains well worth it, and it showed
that Classic Rock was not just a big market phenomenon, but
a format that could (and still does) work and win big in
markets of any size and in any part of the U.S.
- Bill Jacobs
Bill Jacobs has been a Jacobs Media pioneer, working
with the company since '87. He has consulted a number of
big winners for the company, including Z92/Omaha, WEZX/Scranton,
and of course, The Fox/Anchorage. |
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WHAT IT'S NOT
I believe KCFX in KC was the first major
market to station to air the Classic Rock format. East
Lansing was the first station. Fred, Bill Newman (Hoker
Broadcasting's GM), and myself spent many hours discussing
what Classic Rock should sound like. I can tell you this, we
had a very heated argument at one of KC's famous BBQ diners
trying to define the format and what it should sound like.
We had already tentatively designed our
FOX logo, which we ended up selling to many other markets
that wanted to convert to Classic Rock. In the end, we
decided that to really define the new format it would be
about the music that we would not play (i.e. Elvis, Beatles,
Elton John, etc.). In a very short time after the new format
went on the air KCFX was dominant in the 25-54 male demos.
Working with Fred Jacobs was a kick...
Those were the best of times, not to
mention my working relationship with Paul Jacobs in Detroit
and Dallas. Although I'm involved in several non-radio
projects - a consultant for a Hispanic TV network, land
investment and development - I have come full circle. I have
discovered and currently manage a rock band called Glass
Closet. I guess we all return to our roots.
- Jay Hoker
Jay Hoker was with the ABC Radio family for the early part
of his career, including GM of WRIF/Detroit. He founded
Hoker Broadcasting, owners of KCFX/Kansas City and WOFX/Cincinnati. |
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A NEW GENERATIONAL DIVIDE
One
thing I will always remember about the beginning of Classic
Rock is getting Fred Jacobs to dress up in clothes he wore
20 years prior. For public consumption. Not only was it a
pretty remarkable achievement that he actually still fit in
those clothes, but it seemed like a great way to illustrate
the newspaper story I was writing about this crazy new
format "The Big Chill" had planted in his radio muse. Of
course, after cajoling Fred into those colorful denims and
goofy little hat, we essentially ran a head shot - defeating
my purpose and making Fred feel more foolish than he looked.
Or maybe we're just used to him looking that way...
I actually felt that Classic Rock would
be a winner from the get-go. From my vantage point writing
about the music scene, I could sense the beginnings of a new
generational divide. The counter-culturalists of the `60s
did not hate the new wave of MTV rock and pop as much as
their parents may have hated the Beatles, Stones, et al, but
they were having trouble wrapping their arms, and ears,
around the world of New Wave, punk, punk-funk, hair metal
and the early traces of rap. You could sense a re-embrace of
the music they grew up loving, especially since it was the
soundtrack to an enormously popular film that was speaking
to them in so many ways.
It was the first real indication that
rock was beginning to segment, not into genre distinctions
(which would come later) but in a generational way. There
was now a body of Rock work that could be defined as
"classic" and as the template(s) for styles, attitudes and
sounds that would follow. Duran Duran was, after all, David
Bowie and Roxy Music and T. Rex. Prince was George Clinton,
Love, James Brown and the Beatles. That list goes on. But
there was no doubt in my mind there was an audience with an
appetite for those original touchstones, and Classic Rock
was the vehicle to meet that demand. It will remain a
format, probably forever; the fascinating thing will be to
see what we consider to be Classic Rock 20 years from now.
- Gary Graff
Gary Graff has been writing about music since the mid-`70s,
from Detroit since 1982. His work is published by UPI, the
New York Times Features Syndicate, Launch Radio Networks,
the Cleveland Plain Dealer, the Oakland (Mich.) Press and
other newspaper and magazine outlets. He also does music
news reports for WCSX-FM in Detroit and [whatever the Hog's
call letters are] in Milwaukee. His latest book is "The Ties
That Bind: Bruce Springsteen A to E to Z" (Visible Ink
Press). |
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A WEAPON
OF MASS DESTRUCTION
At the time I was at KLOS-FM
Los Angeles, a mainstream rock station, and I saw what was
happening around the country with MAJOR ROCK STATIONS.
This new format called
“Classic Rock” started popping up around the country and was
cutting big stations down to their knees.
The format was focused,
and flanked stations with tried and true proven hits from
rock legends like The Beatles, The Rolling Stones, The Who,
The Doors, Led Zeppelin, and other Rock Monsters.
The format was based on
familiarity. Radio companies were investing in supplying
programmers the tools to really zero in on getting a direct
competitor in the crosshairs. The combination of a well
positioned station, with a unique music position, great
programming, excellent production, a focused air staff,
marketing, and Jacobs Media was a lethal combination.
The proof was WCKG-FM in
Chicago. We took it from 19th to 4th 12+ and held it there
for 4 years without a major morning show. We beat our direct
competitor WLUP-FM, and that was no easy task.
I’ll never forget my first
meeting with Fred regarding the project of WCKG. After
spending the day with Fred, we were on our way to the
airport I asked Fred before he jumped out of the car “do you
think we can tumble the Loop?” Fred turned to me, paused,
and said “It’ll be a battle…but YES!”
That was the turning point
in plotting the success story of WCKG-FM and we never looked
back.
To take it even one step
further, apply this same formula for success to a situation
with Howard Stern and you’ve got a format that becomes a
“Weapon of Mass Destruction!”
WYSP-FM Philadelphia
jumped to #1, 12+, a feat that was never accomplished at the
time with a narrowly targeted music format. The combination
of Howard Stern in the Morning, Classic Rock all day, and
the Philadelphia Eagles gave us the keys to own every male
demo for years to come!
So if anyone has any doubt
about the format of “Classic Rock,” just think about the
last two examples…and I could name at least 10 more!
- Tim Sabean
Tim Sabean - among other stations - successfully programmed
KLOS, WCKG, and WYSP, before moving to Sirius Satellite
Radio this year.
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KANSAS CITY'S "PLASTIC ROCK"
I
first worked with Fred when we signed-on KCFX in Kansas City
as one of the first large market FM's in the country to go
Classic Rock (1985, I think?). I can remember the confused
reaction I got from most of the industry (music & radio)
because they just couldn't understand how a Rock station
could get by without playing any currents...
Some other personal memories include the
listener who called the station one day to say he loved the
music, but why did we keep calling it "plastic rock"!!?
And I remember the day Fred & I went to
the Peaches record store in Overland Park, on Shawnee
Mission, and bought $1000+ worth of albums (yes vinyl
albums!) that we needed for on-air play and put it all on my
credit card... The store manager was happy to have the sale
but really curious what we were going to do with all those
"old rock albums..." He was about to find out, along with
the rest of Kansas City!
Congratulations on the Anniversary!
- Greg Stevens
Among other stations, Greg Stevens was the first PD of KCFX/Kansas
City. He has programmed in San Diego and Dallas, and many
others. Today, Greg programs Classic Rock-formatted WHTQ/Orlando. |
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I KNEW WE HAD A HIT
Twenty years... It doesn't seem possible.
I must have been a teenager when you developed the Classic
Rock format. It seems so simple in retrospect-develop a
format that plays nothing but familiar, high testing AOR
classics, but it certainly seemed radical at the time and I
remember almost every major AOR programmer lampooning the
idea. Where are they now?
I was running Greater Media at the time
and we had dramatic success with the format at WCSX in
Detroit, so we decided to try it at our most important
station, KLSX in Los Angeles. We switched from a soft A.C.
"Magic" format at 4:00 PM on a Friday, with no warning, and
spent all weekend dealing with calls from listeners
complaining that a pirate station was interfering with our
signal.
Bob Moore, the general manager of KLSX
and the Sales Department loved the format, but none of us
knew whether it would work or not. We were up against KLOS
and KMET, two of the most legendary AOR stations in the
world, and they, and the record industry, treated us
dismissively.
Several weeks after the format switch and
before we had seen any trends, we got one of the biggest
orders in our history from a friend of mine who ran an L.A.
ad agency that represented most of the independent car
dealers in L.A. I called to thank him for the order and
asked him why he bought us without any numbers. He told me
that their dealers taught their salespeople to ask people
what their favorite radio stations were while they were
taking down their sales information. He said that by the
second weekend we were on the air, we ranked among the top
five stations in the market among potential new car buyers.
I knew we had a hit on our hands.
As I remember, we beat both KLOS and KMET
in the first book and several years later KMET became "The
Wave" and dropped AOR completely. As a listener, classic
rock remains my favorite format and I can usually tell by
listening whether you guys are involved with the station.
It's surprising that twenty years later, how many
programmers there are that still don't get it.
Congratulations on 20 great years!
- Herbert McCord
Herb McCord ran Greater Media (KLSX/WCSX in the '80s and
'90s) before stepping out and becoming the man behind Granum
Communications, a company that owned radio stations in
markets like Boston, Orlando, and Dallas. |
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THE FIRST FM...
When you own an under-powered, suburban Class A that is
getting its lunch served to it as the third A/C in the
market, what do you do? You hire Fred Jacobs and ride the
rocket to #1 in all male demos in less than a year!
That was the scenario in the fall of 1984. WMMQ-FM
Charlotte/Lansing was in a “free fall” and the ratings
proved it. I had seen the ads in R&R for “Good Times Rock &
Roll”, so when my PD, Jeff Crowe, suggested that we meet
with Fred Jacobs, it was a great call.
Getting started with Fred was just made with a handshake
over lunch in early February 1985. He immediately started to
work with Jeff on the music which we bought out of town, and
Jeff dubbed to cart at his home. No details of a format
switch from Soft Rock to Classical Rock & Roll were leaked
to anyone.
At an after-work cocktail party at the Pour House Restaurant
in early April, Fred was introduced to the whole station
staff and the announcement was made. You could hear a pin
drop. I think that was a Friday evening, and the strategy
was to start playing The Stones’ “It’s Only Rock & Roll”
continuously all weekend beginning after the station’s local
broadcast of Detroit Tigers baseball that Friday night.
Since the Tigers were coming off a World Series win, the
station was very popular with these broadcasts.
By the following Monday morning the market was abuzz. Local
TV, newspaper and water cooler conversation was rampant with
the news of a Classic Rock format. People were exuberant, to
say the least. It was an overnight success and the loyalty
was amazing. The phones never stopped ringing. The morale
boost was heart-warming.
New jocks were hired. A new higher tower went up, and new
studios went in. All of this had been planned long before
the format change, but it all came together nicely.
WMMQ was Fred’s first Classic Rock & Roll station, and he
watched it closely…daily for the first few months and then
eventually with the fine help of his brother Bill, and the
renowned Andy Bloom. We were cooking in Lansing and the
world was watching.
The news was spreading fast and new stations were coming on
board: Jay Hoker in Kansas City and Bill Sherard in
Washington, DC. The experiments started: “Beatles A-Z
Weekends,” “Before and After Weekends,” “Future Classics.”
It was fun, and the listeners loved it.
WMMQ was so popular and so revered in Lansing that the bus
card “tails” advertising the new format on the Lansing City
buses were being stolen off the buses when they were parked.
It didn’t take much to motivate the station sales and air
staff -- the marketplace was doing it for them.
Sometimes the stars just align perfectly. This happened to
me in 1985 when my PD, Jeff Crowe, and I hired Fred Jacobs,
and together we kicked off the first new format since, I
don’t know: album rock? Thanks Fred, Bill, Paul, Andy and
Joyce. You changed my life. You’re the best!
- Bob Ottaway
Bob Ottaway was the owner of WMMQ, and today is the founder
of Classical Music America. |
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JACOBS
BOYS RESCUE 98.5
So here we are with a great
class B facility in Cleveland and we are fooling around with
rock, top hits, AC what have you. Every PD has his own idea.
All Norm and Bob wanted was something we could sell to
advertisers. Is that asking too much?
So somebody says call Jacobs
Consulting. They can’t be too bad. They make a living in
that disaster of a town called Detroit.
But they ALWAYS recommend
Classic Rock, don’t they?
So we hire them. The first
thing they recommend is an expensive research study and THEN
they recommend Classic Rock.
So we start doing well in
many day parts but we are getting killed in the morning. So
Jacobs says you need a sportscaster. Here’s what we want: We
want a guy who sounds like he has one foot on the rail, is
drinking beer, and arguing sports.
Immediately everyone at the
station recommends Mr. Know It All - a freak of a guy who is
driving every sports talk show crazy right from his home.
He is always on the phone contradicting the experts. So we
call him.
Turns out he’s an unemployed
type who stays in cigarettes by helping to mow the fairways
at his brother’s golf course. Jacobs says PERFECT
We put him on the air. First
day on he calls the top Catholic High School team a "bunch
of scum bags." I say "Hey Mike, just read the sports news."
Mike says "Hey Norm that’s my shtick and anyway the phones
are ringing off the hook. He was right, Jacobs was right. I
was wrong.
Mike Trivisonno aimed his
vitriol at the professional teams from then on but the fans
ate him up. He really helped the ratings and he launched
himself into a radio career (Number One afternoons now on
WTAM).
AND... He’d still be there
doing the controversial sports news on WNCX if something
else didn’t pop up: a chance to put Howard Stern on the air
in Cleveland.
Jacobs liked the idea of
Stern as a compliment to their classic rock, but they didn’t
get the calls and letters from Rabbis, Priests, Mothers, and
all variations of Stern haters. (We were one of the first
non-Infinity stations to air him... and definitely the first
in the conservative Midwest).
But with Stern’s talk-fest
and Jacobs strict playlist... We survived and grew a
valuable franchise. You guys were worth every penny
Thanks - Norm Wain
Norman Wain was the owner of Metroplex. Along with partner,
Bob Weiss, they built a strong group of stations that
included WNCX (Cleveland), WFYV (Jacksonville), as well as
signing on WRFX (Charlotte). |
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THE BIRTH
OF A LEGEND...
Charlotte's FOX went on
the air in early Spring of 1986 with Fred Jacobs as our
consultant. We put John Boy and Billy in morning drive and
added this curmudgeonly character named Bob Raiford, and one
of the nation's most famous Classic Rock and Roll stations
was born.
But, many people know that
while the audience acceptance was almost immediate,
advertiser acceptance of this new Rock format in a growing,
but still unsophisticated, market like Charlotte was
something less than stellar. The advertiser perception was
that the Fox audience was comprised of young, blue-collar, "ain't
got no money to spend 'cept on beer, maybe they got teeth...
maybe not," 18-34 males. It was tough to kick-start sales in
that environment. When we were deciding what slogan to use
for the station, Fred helped us arrive at , "Only the Finest
Rock and Roll" as opposed to "Charlotte's Classic Rock" or
"The Best Rock," etc. That slogan was originally meant to
convey "quality" to the listeners but the cool thing was,
when our Sales Dept. discovered its value, we were able to
dramatically alter the station's perceived value with
clients by using it, and everything it implied, with our
clients.
We created beautiful sales
kits with upscale colors and materials and a killer Fox
close-up photo on the cover. The Fox logo was cool to begin
with and we put it in all the right places, including on a
very upscale Fox-wear collection, including professional
quality racing jerseys. Then we used the "Only the Finest"
slogan as an umbrella for Dewar's-type profiles on the many
young, successful Doctors, Lawyers, Politicians, Business
Owners, and Movers and Shakers we found in our listening
audience. It was easy to ask them if we could take their
photos and do short interviews on their likes and dislikes
(including their "favorite" radio station). Our AE's
themselves wore upscale clothing, drove upscale cars, and
were well-trained in presenting high-quality sales materials
in the most compelling and professional manner.
When the ratings started
climbing and our sellers showed profile after profile of
upscale, successful, and desirable listeners who were raving
fans of this new phenomenon, a funny thing happened: the
clients loved it and believed it! And they wanted to
advertise with us! The monthly billing numbers back then
moved from a takeover low of $40-50k a month (yes it was
almost non-existent) to about $1/2 million+ a month in less
than 18 months! The Fox and Classic Rock became the hottest
thing on the radio for many years to come.
- Steve Godofsky
Steve Godofsky was the first VP/GM of WRFX/Charlotte, and is
a Regional Vice President for Entercom today.
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